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Privacy Policy

At New Life Church Dorking, we are committed to safeguarding the rights and privacy of users of our services and visitors to our website.  This means that we do not collect or store your personal information with no reason and without your permission, and we do not sell, trade, or otherwise exchange email lists with other organisations for marketing purposes.

This Privacy Policy provides details of when and why we collect your personal information, how we use it, the limited circumstances when (with your permission) we may share your information with others, and how we keep it secure.  And external providers we use and how we you may see their Privacy / Data Policies.

 

At New Life Church Dorking we hold your personal data to enable us to provide our services as a church.  The lawful basis for processing your information is therefore for legitimate interests – e.g. in order to be able to contact you in relation to your query, to support you in your volunteer role, to check on the status of your organisation, to administer events onto which you have booked, etc.

 

We will process information about your name, contact details and our contact with you.  If we need to process special category information about you (such as health information) we will tell you and explain why we need to process that information. 

 

We will retain your information while we are working with you/your organisation.  We may retain information beyond this period to maintain an audit trail of our activities to inform reports to our funders – usually for up to five years, after which use of your data will be anonymised.  We will let you know if the timescales are longer than this and, unless you are specifically informed and your prior consent is received, your personal details will not appear in any report.

 

We keep personal data on computerised records and in hard copy format, in accordance with New Life Church’s policies and take care to store this information securely.  We ensure that your details are accurate and kept up to date.

 

If the service we provide for you involves sharing data with any organisation we will inform you. 

 

We will only send you marketing information and newsletters if you have consented.  You may withdraw consent by contacting New Life Church (see below).

 

New Life Church uses external providers to process various Web based activities and their privacy / data polices are available online, as below. 

 

  • Website – currently Wix – Wix (Privacy Policy)

  • Social Media – currently…

    • Facebook – Facebook (Privacy Policy) 

    • Instagram – Instagram (Privacy Policy)  

    • Twitter – Twitter (Privacy Policy) 

 

Website Cookies

We ask for your consent to our use of cookies when you first visit our website.  Like most others, our website uses cookies to collect information, such as about pages viewed and your journey around the website.  A ‘cookie’ is a small data file which is placed on your computer, tablet or smart phone as you browse this site.  We do not use cookies to collect or record information on your name, address, or other contact details.  You can disable cookies by changing your website browser settings to reject them.  How you do this depends on which browser you use.  You can find out more about managing cookies on your device at www.allaboutcookies.org.

 

When someone visits www.newlifedorking.org.uk we collect standard internet log information and details of visitor behaviour patterns.  This is so we can find out information including how many visitors there are to the site, which pages are most used, what information visitors are searching for when they find our site, and what other websites are referring visitors to www.newlifedorking.org.uk.  This information is processed in such a way as to ensure that it does not identify any visitors to the site.  We do not collect demographic (age, gender, etc.) or interest data, and we do not use it for remarketing or advertising reporting purposes. 

 

User and event data (a visit to the site and what happens during the site visit) is retained for 12 months to enable us to report annually on our website analytics and then is automatically deleted. 

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within one month. Please provide your full name and contact details, together with the nature of your request and your relationship with New Life Church (e.g. former/current member of staff; trustee or other volunteer; service user; or funder etc and any timescales involved). Should you wish to exercise these rights please contact us through the following means:

 

By email: philsuths@newlifedorking.org.uk 

By telephone: 01306 877214 

By post: 54 Chart Downs, Dorking RH5 4DH

 

New Life Church Dorking, Charity Number 11450994

 

This privacy notice will be regularly reviewed and may be updated periodically e.g. should legislation or circumstances change.

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