Privacy Policy

At New Life Church Dorking, we are committed to safeguarding the rights and privacy of users of our services and visitors to our website. This means that we do not collect or store your personal information with no reason and without your permission, and we do not sell, trade, or otherwise exchange email lists with other organisations for marketing purposes. Our aim is to be as clear and open as possible about what we do with your personal data and why we do it.

This Privacy Policy provides details of when and why we collect your personal information, how we use it, the limited circumstances when (with your permission) we may share your information with others, and how we keep it secure.

At New Life Church Dorking we hold your personal data to enable us to provide our services as a church. The lawful basis for processing your information is therefore for legitimate interests – e.g. in order to be able to contact you in relation to your query, to support you in your volunteer role, to check on the status of your organisation, to administer events onto which you have booked, etc.

We will process information about your name, contact details and our contact with you. If we need to process special category information about you (such as health information) we will tell you and explain why we need to process that information.

We will retain your information while we are working with you/your organisation. We may retain information beyond this period to maintain an audit trail of our activities to inform reports to our funders – usually for up to five years, after which use of your data will be anonymised. We will let you know if the timescales are longer than this and, unless you are specifically informed and your prior consent is received, your personal details will not appear in any report.

We keep personal data on computerised records and in hard copy format, in accordance with New Life Church’s policies and take care to store this information securely. We ensure that your details are accurate and kept up to date.

If the service we provide for you involves sharing data with any organisation we will inform you.

We will not share the information within the church “membership” and only share information pertinent to the need within the leadership.

We will only send you marketing information and newsletters if you have consented. You may withdraw consent by contacting New Life Church (see below).

New Life Church uses external providers to process various Web based activities and their privacy / data polices are available online, as below.

Website – currently Wix – Wix (Privacy Policy)
Social Media – currently…
- Facebook – Facebook (Privacy Policy)
- Instagram – Instagram (Privacy Policy)

Other Third Party Privacy Policies

This website may contain links to websites owned by other organisations. If you follow a link to another website, these websites will have their own privacy policies. We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Website Cookies

We ask for your consent to our use of cookies when you first visit our website. Like most others, our website uses cookies to collect information, such as about pages viewed and your journey around the website. A ‘cookie’ is a small data file which is placed on your computer, tablet or smart phone as you browse this site. We do not use cookies to collect or record information on your name, address, or other contact details. You can disable cookies by changing your website browser settings to reject them. How you do this depends on which browser you use. You can find out more about managing cookies on your device at www.allaboutcookies.org.

When someone visits www.newlifedorking.org.uk we collect standard internet log information and details of visitor behaviour patterns. This is so we can find out information including how many visitors there are to the site, which pages are most used, what information visitors are searching for when they find our site, and what other websites are referring visitors to www.newlifedorking.org.uk. This information is processed in such a way as to ensure that it does not identify any visitors to the site. We do not collect demographic (age, gender, etc.) or interest data, and we do not use it for remarketing or advertising reporting purposes.

User and event data (a visit to the site and what happens during the site visit) is retained for 12 months to enable us to report annually on our website analytics and then is automatically deleted.

Your data protection rights

Unless subject to an exemption under UK Data Protection Law, you have the following rights with respect to your personal data: -

• Your right of access - You have the right to ask us for a copy of the personal information that we hold on you.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances;

• You consider that we no longer require the information for the purposes for which it was obtained or that we no longer need to retain it in accordance with our statutory obligations under UK Data Protection Law;

you have validly objected to our use of your personal information - see ‘Objecting to how we may use your information’ below;
our use of your personal information is contrary to law or our other legal obligations.

• Your right to restriction of processing - In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

• Your right to object to processing - Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

• Withdrawing consent using your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given. Please contact us in any of the ways set out in the ‘Contact information and further advice’ section if you wish to exercise any of these rights.

• Lodging a complaint: If you feel we have used your information incorrectly or without lawful basis, or you dispute our lawful basis, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Sharing your Personal Information

Other third parties

We may share your information with certain third parties including:

• External providers we use
• Third party messaging platforms such as WhatsApp, Facebook Messenger and similar services
• With other members of our church so that they can provide you with support and pray for you or attend meetings
• Other churches – if you request us to pass on your information either to them or from them (if you move)
• Support services and benefits providers (e.g. local authorities, your doctor)
• Our suppliers for the performance of any contract we enter into with them or you
• Our software providers who need to see your information in order to keep our website up and running

We work with or use the following organisations:

• HMRC (for claiming of Gift Aid)
• Paypal (for the processing of online donations)
• Google Drive
• Dropbox
• Microsoft 365
• Thirtyone Eight ( Safeguarding )

Legal Requirements and Law Enforcement

We may also disclose your personal information to third parties:

• If we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations such as law enforcement agencies.

Third Party Privacy Policies

How we store your personal information

The security of your personal information is important to us.
We use appropriate technical and organisational measures to safeguard personal information and encryption technology where appropriate to enhance privacy and help prevent information security breaches.
All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Information on our third-party providers can be found above.

Retention of information

We only hold your personal information for as long as necessary for the purposes for which we collected your information.
We have set these timescales in accordance with any applicable legislation and where none exists then we will keep your information for the duration of any contract that you have entered into with us and then for a period of 7 years after which time it will be deleted.

Emails

If you chose to send us information via email, we cannot guarantee the security of this information.
You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within one month. Please provide your full name and contact details, together with the nature of your request and your relationship with New Life Church (e.g. former/current member of staff; trustee or other volunteer; service user; or funder etc and any timescales involved). Should you wish to exercise these rights please contact us through the following means:

By email: philsuths@newlifedorking.co.uk

By telephone: 01306 502415

By post: 54 Chart Downs, Dorking RH5 4DH

New Life Church Dorking, Charity Number 11450994

This privacy notice will be regularly reviewed and may be updated periodically e.g. should legislation or circumstances change.